Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website located at Lokasgaragerepair (the “Site”) and any services offered by Loka's Garage Repair (“Loka's Garage Repair,” “we,” “us,” or “our”), including requesting quotes, scheduling appointments, and receiving garage door repair, spring replacement, opener repair, maintenance, installation, or related services (the “Services”).
By accessing or using the Site, or by requesting or receiving Services from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our Services.
1. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates applicable local, state, or federal law
- Use any automated system, robot, or scraper to access, copy, or collect data from the Site without our prior written consent
- Transmit any virus, malware, or other harmful code through the Site
- Interfere with or disrupt the security, integrity, or performance of the Site
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site to send unsolicited commercial communications or spam
- Use our name, logo, or trademarks without our prior written permission
You must be at least 18 years old, or have the consent of a parent or legal guardian, to use the Site or request Services. If you request Services for a property, you represent that you are the owner of that property or have the owner’s authority to request repairs, maintenance, or installation.
2. Website Accuracy
We strive to keep the information on the Site accurate and current. However, we do not guarantee that service descriptions, pricing, promotions, availability, or other information on the Site is complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
3. Quotes, Estimates & Scheduling
- Any pricing or estimate provided through the Site, by phone, or by email is an estimate only, based on the information available at the time, and is subject to confirmation following an on-site inspection
- Final pricing may vary based on the actual condition of your garage door system, parts required, or additional issues identified during service
- Submitting a request through our “Book Now” form or by phone is a request for an appointment and does not guarantee a specific date or time; we will contact you to confirm scheduling
- Completion times may vary depending on the availability of replacement parts, manufacturer lead times, weather conditions, or other factors outside our reasonable control
- We reserve the right to decline, reschedule, or cancel a service request at our discretion, including where a property falls outside our service area or where a safety concern is identified
4. Appointments, Cancellations & Payment
- Please provide accurate and current contact and property information so that we can properly schedule and perform your Service
- If you need to cancel or reschedule an appointment, please notify us as soon as reasonably possible; late cancellations or missed appointments may be subject to a trip or cancellation charge, which will be communicated to you at the time of booking or confirmation
- Payment is due upon completion of Service unless otherwise agreed with us in writing; accepted payment methods will be confirmed with you at the time of service
- The specific written quote, invoice, or service agreement you receive at the time of service will govern the scope, pricing, and any applicable warranty for that Service, and will control in the event of any conflict with these Terms
5. Property Access & Customer Responsibilities
Customers are responsible for providing safe and reasonable access to the garage door and surrounding work area. We may postpone or decline service if unsafe working conditions exist. Whenever possible, customers should remove vehicles, stored items, and other obstructions from the work area before the scheduled appointment to allow our technicians to perform the Service safely and efficiently.
6. Emergency Service
We may offer emergency service outside of our standard business hours, subject to technician availability, weather conditions, safety considerations, and service location. While we make reasonable efforts to respond promptly to emergency requests, we cannot guarantee a specific response time, and emergency service may be subject to additional charges, which will be communicated to you before service begins.
7. Warranties
Any warranty covering parts or labor for a completed Service will be as specifically described in your invoice or service agreement provided at the time of service. Manufacturer warranties for replacement parts, where applicable, are provided by the manufacturer and are subject to that manufacturer's own terms and conditions. Except for any warranty expressly stated in writing to you, our Services and the Site are provided without warranties of any kind, to the fullest extent permitted by applicable law.
8. Force Majeure
9. Intellectual Property
The Site and its content — including text, graphics, photographs, logos, icons, website design and layout, illustrations, service descriptions, the Loka’s Garage Repair name and mascot, and related branding — are owned by or licensed to Loka’s Garage Repair and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, revocable license to access and view the Site for your personal, non-commercial use in connection with requesting our Services. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission.
10. User Submissions & Reviews
If you submit information, photographs, reviews, or other content to us through the Site, by email, or by phone, you grant us permission to use that content for business, customer service, and marketing purposes, such as displaying reviews or before-and-after photos. You represent that you have the right to submit such content and that it does not infringe on the rights of any third party. We will not publish personally identifiable information you submit without your consent unless required by law. Customer reviews and testimonials reflect the individual experiences of the customers who submitted them and do not guarantee that you will have a similar experience or results.
11. Text Messaging
If you provide your mobile phone number, you consent to receive appointment-related text messages, such as confirmations and reminders. Message and data rates may apply. You may opt out at any time by replying “STOP,” or reply “HELP” for assistance. Consenting to receive text messages is never required as a condition of purchasing our Services.
12. Third-Party Links & Services
The Site may contain links to third-party websites or tools, such as social media pages, scheduling platforms, or payment processors. We do not control and are not responsible for the content, policies, or practices of any third-party website or service.
13. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LOKA'S GARAGE REPAIR AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS SECTION DOES NOT LIMIT ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
15. Indemnification
You agree to defend, indemnify, and hold harmless Loka's Garage Repair and its owners, employees, and agents from and against any claims, damages, losses, and reasonable expenses (including attorneys' fees) arising out of your violation of these Terms or your misuse of the Site.
16. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising from these Terms or the Site will be subject to the exclusive jurisdiction of the state or federal courts located in Maricopa County, Arizona.
17. Changes to These Terms
We may revise these Terms from time to time. Changes will be effective as of the date they are posted on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
18. Severability & Waiver
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
19. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Loka’s Garage Repair
- Phone:
- Email:
- Website:
- Service Area: Greater Phoenix & West Valley, Arizona
